$35k-49k + Benefits

Thrive’s core focus and mission are to be an innovative regional driver dedicated to enhancing community assets while improving the overall quality of life in West Central Indiana through complex problem-solving, quality service, and collaborative partnerships.

The Records Analyst is a dual role that encompasses a reduced care management caseload in addition to the analysis of client records including but not limited to service plans, CaMSS records, and electronic files while meeting NCQA standards.

The Records Analyst accurately assesses the social, emotional, and environmental needs of elderly and disabled clients develops client care plans, implements care plans by linking clients with needed services, and provides ongoing monitoring and re-assessment of clients as required by State and Federal program rules and regulations.

A successful Records Analyst will have strong communication skills (written and verbal), superb listening skills, be an innovative problem-solver, and be fluent in health and social service programs from a local, state, and federal level; including but not limited to rural transportation programs, the options counseling process, care management programs, community programs, all state, and federal programs, respectively. He/She will focus on excellent customer service, clear and prompt communication, detail-oriented work, timeliness, and approach each interaction with empathy. He/She will strive to fulfill all agency goals, be a champion for operational efficiencies, and exhibit a team-centered approach.


  • A registered nurse with one year’s experience in human services; or a Bachelor’s degree in Social Work, Psychology, Counseling, Gerontology, Nursing or Health & Human Services; or a Bachelor’s degree in any field with a minimum of two years full-time, direct service experience with the elderly or disabled (this experience includes assessment, care plan development, and monitoring); or a Master’s degree in Social Work, Psychology, Counseling, Gerontology, Nursing or Health & Human Services may substitute for the required minimum of two years full-time direct services experience.
  • Must attend and successfully complete the FSSA/DA Case Management Orientation Course within 90 days of employment and attain/maintain certification as a Care Manager. (NOTE – FSSA will only accept the areas of study listed above for certification as a Care Manager – no exceptions.)
  • Must attain eligibility for Medicaid reimbursement within 90 days of employment and maintain this eligibility.
  • Must have reliable personal transportation to travel between home, office, client residences, outside meetings regularly.
  • Must maintain the minimum liability coverage required under Indiana law on any vehicle used to carry out the duties and responsibilities outlined in this job description; proof of coverage must be provided to employer.
  • Must receive an annual TB test.

Job Type: Full-time

Pay: $35,000.00 – $49,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


  • Day shift
  • Monday to Friday
  • No weekends

COVID-19 considerations:

During COVID 19, we are taking precautions based on federal and state guidance which may include limited visits to clients, PPE, and increased office cleaning/sanitation.


  • Bachelor’s (Required)
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